Microsoft Dynamics 365 is a next generation, cloud-based, platform that combines Customer Relationship Management(CRM), Enterprise Resource Planning (ERP), and various productivity applications. MS Dynamics 365 is powered by data and intelligence, specially designed to empower your employees, engage customers, and optimize operations.
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Can I migrate my customizations?
Yes, you can migrate your customization when you upgrade.
What about my existing reports?
Yes, you can move your existing reports to D365
Can I move back to on-premise?
Yes, you can move back to on-premise if the cloud doesn’t suit your business.
Previously known as Microsoft Dynamics AX, the operations module contains all of the finance and operations functions of Dynamics AX.
The core functionality of Dynamics CRM contains the lead management and sales process functionality salespersons will need.
Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for Project Service Automation enables you to deliver profitable projects on time and within budget while increasing employee productivity.
Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
The HCM module of Dynamics AX, can be purchased separately to hire top talent, set employees up for success, and improve HR management.
Unify digital, in-store, and back-office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional and insightful shopping experiences.